Return Policy

Thank you for shopping at our store! We want you to be completely satisfied with your purchase, and so we offer the following return policy:

Book Returns

• You may return any book purchased from our store within 30 days of the original purchase date.
• The book must be in its original condition and packaging, and must not have been used, written in, or damaged in any way.
• If you are returning a book because of an error on our part, such as a shipping error or a defective product, we will cover the cost of return shipping and offer a full refund or replacement.

Apparel Returns

• You may return any apparel item purchased from our store within 14 days of the original purchase date.
• The item must be in its original condition, with all tags and labels attached, and must not have been worn, washed, or damaged in any way.
• If you are returning an apparel item because of an error on our part, such as a shipping error or a defective product, we will cover the cost of return shipping and offer a full refund or replacement.

Refunds

• Once we receive your returned item(s), we will inspect them to ensure they meet our return policy requirements.
• If your item(s) meet our return policy requirements, we will issue a refund to the original payment method within 5-7 business days.
• Please note that shipping costs are non-refundable, and you will be responsible for the cost of return shipping unless the return is due to an error on our part.

Exchanges

• If you would like to exchange an item for a different size or color, please contact us and we will be happy to assist you.
• If the item you would like to exchange is no longer available, we will issue a refund to the original payment method.

AquaBuddy App

Cancellation and refund policies differ according to the payment term.

If you purchased your subscription through a third party, please refer to any terms and conditions provided to you in connection with the purchase.

If you purchased your subscription through Regen Aquaculture then the cancellation and refund policy is as follows:

• Monthly Subscriptions— When canceling a monthly subscription, all future charges associated with future months of your subscription will be canceled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current monthly billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly billing period.
• Annual Subscriptions— When canceling an annual subscription, all future charges associated with future years of your subscription will be canceled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current annual billing period. You will not receive a refund, prorated or otherwise, for the remainder of the annual term. However, your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current annual billing period.

Please sign in to your customer portal to change or cancel your subscription.

Please contact us if you have any questions or concerns about our return policy. Thank you for shopping with us!